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Ebay to start guaranteed three-day delivery on 20 million items

22 March, 2017, 00:38 | Author: Jan Cross
  • EBay is taking on Amazon Prime and Wal-Mart in guaranteed delivery, free shipping

With "Guaranteed Delivery" items, eBay will either refund the shipping or give you a coupon if they don't arrive on time.

Ecommerce giant eBay is continuing its longstanding battle with Amazon by rolling out a new "Guaranteed Delivery" service for shoppers.

This will roll out in the United States this summer. eBay also redesigned its home page to provide a more personalized experience as well.

"At launch, eBay will guarantee delivery in three days or less on 20 million eligible items - millions of which will offer free shipping", the company said.

On Monday eBay announced that this summer its shopping platform will guarantee three-day delivery in the US on more than 20 million items.

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Why is eBay making such an effort to point out how fast its items ship? Shoppers will also soon be able to search for and filter items by one- and two-day delivery.

eBay reports it has 1.1 billion listings available at any given time, and that 63 percent of purchases on the site are already delivered in three days or less.

eBay's first attempt at curating recommendations required users to save products or "follow" sellers which, according to their new head of personalization, "was a lot to ask of a casual customer".

You will also be able to create up to 20 shipping rate tables and specify shipping charges based on more than 100 regions, the proximity of your warehouse to your buyer's location, and multiple shipping services. Many of those already come with free shipping, and the new program basically gives a guaranteed date for when shoppers can expect their purchases to arrive.

For sellers who know the cost of shipping from their location to different regions in the USA, and are willing to set up and maintain shipping rate tables, this new tool will allow you to more accurately tailor shipping charges to your buyer. However, it said that the sellers would have to meet a necessary set of shipping standards to have their items listed as part of the new delivery program.

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