Home » Tech

Boost For Small Business Owners: WhatsApp Finally Unveils Its Business App

20 January, 2018, 05:21 | Author: Jan Cross
  • WhatsApp Business App Launched for Small Businesses Only Available on Android for Now

From today, you can get the free-to-download app from Google Play.

Business Profiles: Help customers with useful information such as a business description, email or store addresses, and website.

WhatsApp Business users will also benefit from smart messaging tools, including "quick replies that provide fast answers to frequently asked questions, greeting messages that introduce customers to your business, and away messages that let them know you're busy", along with metrics such as how many messages have been read.

For everyday WhatsApp users anxious that the new app will see them inundated with spam, the company has said that companies will only be able to contact people who provided their phone number and agreed to receive messages from a particular business. "This also helps our business profile stand out in the crowd", said Harpreet Sharda.

When WhatsApp confirms the account phone number matches the business phone number, your account will be confirmed and immediately live.

We do wonder how exactly this will work here in South Africa where many businesses use a land line and not a mobile phone for their business.

WhatsApp launches standalone Android app for businesses

WhatsApp Business is now available for free on Google Play in Indonesia, Italy, Mexico, UK, and US.

Currently, the WhatsApp Business app is only available for Android but the company has confirmed that it will be rolled out for other platforms soon.

Like this story? Share it!

The app can be downloaded independently of the main WhatsApp client, so a business owner can keep their company chats separate from their personal ones. After this verification, those businesses will be listed as "Confirmed accounts" and you'll see a green checkmark against their names on WhatsApp.

It's completely separate to the standard version of WhatsApp, but it works in much the same manner - only its objective is connecting businesses and customers, rather than friends and family. According to WhatsApp, the new app is meant to reflect the way people already use its service.

WhatsApp announced plans to begin allowing business accounts hoping to make more profit for their corporate parent, Facebook. However, the company didn't mention anything about an iOS version of the app.

Exclusive SMEs app is available in Indonesia, Italy, Mexico, the United Kingdom, and the US.

Australian Open: Novak Djokovic makes triumphant return from injury
Things were much less comfortable for world number one Simona Halep against 17-year-old Australian wild card Destanee Aiava. Sharapova could next play 14th-seeded Anastasija Sevastova of Latvia, who beat the Russian at last year's U.S.


Keita will not move to Liverpool in January
But sporting director Ralf Rangnick insisted the player would not leave, saying: "Even Naby and his advisor have accepted this decision".


Princess Charlotte has a hidden talent already!
Kate Middleton , 36, has revealed her daughter, Princess Charlotte , 2, speaks Spanish as well as her first language, English. The Kensington nursery school charges fees of over £3,000 for its morning school, which runs from Monday to Friday.


Recommended:

  • December 2017 US NPD Group Results

    December 2017 US NPD Group Results

    On the software front, six of the top 20 individual titles of December were Nintendo titles. It seems like there may still be some room for the Nintendo 3DS after all.
    Syrian Kurdish PYD urges action against Turkish bombing of Afrin region

    Syrian Kurdish PYD urges action against Turkish bombing of Afrin region

    He said the actions of the U.S. don't correspond to the spirit of ally relations with Turkey. Turkey, Iran and Russian Federation , however, need a little memory jogging.
    Law enforcement officers and a K-9 shot in SC

    Law enforcement officers and a K-9 shot in SC

    As officers later searched some woods around 3:30am, deputies were met by a barrage of gunfire, and three deputies were hit. Two officers were flown to Carolinas Medical Center and another was taken to the hospital by a vehicle, deputies said.
  • Johnson, McIlroy vault into contention in Abu Dhabi

    Johnson, McIlroy vault into contention in Abu Dhabi

    And he showed no signs of cooling off with his round on Thursday, which featured hitting all 18 greens in regulation. He started with 11 consecutive pars from the 10th tee, but stayed patient and found some joy coming in.
    Ford Ranger Price Still A Mystery

    Ford Ranger Price Still A Mystery

    Ford stopped making the Ranger model in 2011 and threw all its truck resources into its popular Ford F-150. He later added that the midsize truck will come with a steel frame, as "real trucks don't have fascias".
    One dead after Florida casino shuttle fire

    One dead after Florida casino shuttle fire

    Coast Guard said that the fire happened near the mouth of the Coty River near New Port Richey, northwest of Tampa. Rescue crews initially reported everyone made it to shore, but now say one person is unaccounted for.
  • Colin Firth: 'I wouldn't work with Woody Allen again'

    Colin Firth: 'I wouldn't work with Woody Allen again'

    In her interview with King, Farrow speaks further about Allen's alleged behavior towards her when she was a child . In 2013, Vanity Fair interviewed her about everything she went through.
    Trump suggests positive relationship with N. Korea leader

    Trump suggests positive relationship with N. Korea leader

    The U.S. has not had formal negotiations with North Korea on its nuclear program since 2012. Asked if he had spoken with Kim, Trump was evasive: "I'm not saying I have or haven't".
    WhatsApp Tests 'Demote' Feature For Group Chats

    WhatsApp Tests 'Demote' Feature For Group Chats

    A huge WhatsApp design flaw that allows anyone to infiltrate private group chats has been uncovered by security researchers. WhatsApp said it had "carefully looked" at the flaw and reassured users that their encrypted messages were safe.
  • Dogged effort: Eagles don masks after upset win

    Dogged effort: Eagles don masks after upset win

    The short drive started when the Falcons recovered a punt at the 18 yard line after it was touched by the Eagles . Losing Wentz, an MVP candidate, was the biggest blow during a season in which several standout players were hurt.
    General Motors seeks U.S.  approval for auto  with no steering wheel

    General Motors seeks U.S. approval for auto with no steering wheel

    The Cruise AV is co-developed with Cruise Automation , the San Francisco startup acquired by GM in March 2016 for $1 billion . Gone is the wheel, the digital instrumentation panel, and the pedals; there's no shifter or stalks for turn-signals.
    Predicted Chelsea XI vs Leicester City

    Predicted Chelsea XI vs Leicester City

    Meanwhile, Jonny Evans helped to end West Bromwich Albion's long wait for an EPL win with a 2-0 home victory over Brighton. It may even surprise you to learnt that game was a win for Leicester City , ending a awful run of form.


Popular

Michael Douglas' Accuser Susan Braudy Speaks Out: "People Were Frightened For Me"
Douglas explained he "felt the need to get ahead" of the situation and share his concerns about the "nightmare" scenario. She claimed the manner in which he did so was "part of the problem, as is his pretext of victimisation".

Mel Kiper Jr. Projects Saquon Barkley Will Be Picked No. 4 Overall
The Patriots will also have a pick in the first half of the second round as a result of the Jimmy Garoppolo trade. Todd and I were talking about it, I said ‘this Vander Esch kid really impressed me, he said he saw it as well.

Nestle selling US candy business for $2.8 billion
The transaction is expected to close around the end of the first quarter of 2018 after approvals and closing conditions. Nestle said it was offloading brands such as Crunch, Nerds, Runts and Butterfinger to focus on other products.

Bus fire kills 52 Uzbeks traveling in Kazakhstan
The cause of the fire wasn't immediately clear, but investigators suspect it was triggered by a short circuit. The bus was traveling from southern Kazakhstan to Russia's Kazan, Kazakh officials said.

New Bullitt Mustang proves that retro ain't dead
The new Mustang keeps the current 5.0-liter V8 but output is bumped to " at least 475 hp", according to Ford , and 420 lb-ft. During the launch event, fans were able to see another film featuring Molly when she was introduced to the Bullitt Mustang.

Minneapolis church has message for Vikings fans
Blair Walsh's 27-yard field-goal try went wide left at the end of the one-point wild-card round loss at home to Seattle. Keenum threw an interception in between those scores in the third quarter but made up for it with big strikes to and.

US House passes bill renewing surveillance powers
Here's a White House statement from last night, opposing an amendment that would restrict intelligence surveillance under FISA. Senate started considering the extension to the spy program with several Senators vowing to oppose the bill.

2 killed as magnitude 7.3 quake hits off Peru
The 7.3 magnitude quake with an epicentre in Lomas, Arequipa region, struck on Sunday leading to fears a tsunami would follow. The threat of a tsunami was ruled out by the Peruvian navy and the Pacific Tsunami Warning Center in Hawaii.

IDF Warns Gazans: Israel Has Solution to All Terror Tunnels
Most tunnels that run from Gaza to Egypt are used to smuggle goods into the economically starved territory. Israeli jets bombed the tunnel opening on the Gaza side of the border late on Saturday night.

Why Jon Gruden is looking forward to working with Raiders' Derek Carr
Gruden last coached in the National Football League with the Tampa Bay Buccaneers back in the 2008 season. Carr sustained a fractured transverse process injury against the Denver Broncos on October 1.